MY PLAYBREAK
- OLG’s voluntary and confidential self-exclusion program that offers players the chance to take a break from gambling.
- Available at Ontario Casinos, Charitable Gaming Centres, and OLG’s online gambling website, OLG.ca
- Learn more about My PlayBreak and how it works.
PlaySmart Centres
- These spaces are located in every Slots & Casinos, Charitable Bingo and Gaming site, and provide educational resources and advice.
- If you need help or simply wonder how slot machines work, friendly PlaySmart advisors can answer any questions, as well as offer support and resources for problem gambling.
- PlaySmart Centres are operated by the Responsible Gambling Council (RGC), and offer new and seasoned players the information they need.
VIRTUAL PLAYSMART CENTRE
- The Virtual Play Smart Centre provides a comprehensive range of resources and tools to encourage positive play and responsible gambling.
- Learn valuable insights on various gambling topics, from gameplay tips to understanding odds and strategies. As well as find resources and guidance to help manage your play responsibly.
- Call our Virtual PlaySmart Centre toll-free at 1-833-888-2306 to chat with our professionally-trained PlaySmart Advisor, available 7 days a week from 11 am to 7 pm.
Support and Counselling
ConnexOntario
Discover Mental Health, Addiction and Problem Gambling Services. ConnexOntario is available 24/7 and can offer support and information regarding services in your community.
Responsible Gambling Council (RGC)
This not-for-profit agency offers information and resources for problem gamblers and their loved ones.
YMCA
The YMCA Youth Gambling Awareness Program is a free service offering educational, preventive programs to raise awareness of the risks of gambling and promote healthy, active lifestyles for young people.
Credit Canada Debt Solutions
Need help with finances? Credit Canada, a not-for-profit agency, offers free, confidential credit counselling and education, as well as debt consolidation and repayment programs.
Visit the Credit Canada website ›
or call 1-800-267-2272.
LIMIT GAMBLING ADS AND WEBSITE ACCESS
Take control of your online gaming experience by limiting access to gambling-related advertisements.
Here are ways you can customize your online settings on some prominent digital platforms:
- Google: Block or mute specific advertisers; stop ads on partner sites and apps.
- Facebook & Instagram (Meta): Hide specific ads, select topics to see less of, & manage activity-based ads.
- X (Twitter): Block company accounts, mute words/hashtags, and adjust your interests.
Website Blocking Software
Website blocking software is designed to help you limit or restrict your access to gambling websites.
Note: These services are provided by third parties. OLG does not accept responsibility for their products.