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Help and support
Help and support

Whether it’s help for you or a loved one – at any age or stage – there are many ways to get support for gambling issues. Here are some to consider:

OLG Self Exclusion

  • This is a confidential, completely voluntary self-help program that offers people the chance to take a break from gambling, for however long is needed.
  • Players can choose to stay away from Ontario Slots & Casinos, bingo, lottery and online gambling for periods of six to twelve months, or indefinitely.
  • Learn more about OLG Self Exclusion and how it works.

PlaySmart Centres

  • These spaces are located in every OLG Slots & Casinos, Charitable Bingo and Gaming site, and provide educational resources and advice.
  • If you need help or simply wonder how slot machines work, friendly PlaySmart ambassadors can answer any questions, as well as offer counselling and support for problem gambling.
  • PlaySmart Centres are operated by the Responsible Gambling Council (RGC), and offer new and seasoned players the information they need.

Support and Counselling

ConnexOntario logo


Your first line of support for free, 24/7 confidential help, from on-the-spot counselling to information and referrals for services in your community.

Call 1-866-531-2600 ›

Visit the ConnexOntario website ›

Responsible Gambling Council Logo

Responsible Gambling Council (RGC)

This not-for-profit agency offers information and resources for problem gamblers and their loved ones.

Visit the RGC website ›

Camh Logo


The Centre for Addiction and Mental Health provides educational and self-help resources for those who want to get back in control, and those who want to help them.

Visit the CAMH website ›

YMCA logo


The YMCA Youth Gambling Awareness Program is a free service offering educational, preventive programs to raise awareness of the risks of gambling and promote healthy, active lifestyles for young people.

Visit the YMCA website ›

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Credit Canada Debt Solutions

Need help with finances? Credit Canada, a not-for-profit agency, offers free, confidential credit counselling and education, as well as debt consolidation and repayment programs.

Visit the Credit Canada website ›

or call 1-800-267-2272.