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Help and support
Help and support

Whether it’s help for you or a loved one – at any age or stage – there are many ways to get support for gambling issues. Here are some to consider:


  • OLG’s voluntary and confidential self-exclusion program that offers players the chance to take a break from gambling.
  • Available at Ontario Casinos, Charitable Gaming Centres, and OLG’s online gambling website,
  • Learn more about My PlayBreak and how it works.

PlaySmart Centres

  • These spaces are located in every Slots & Casinos, Charitable Bingo and Gaming site, and provide educational resources and advice.
  • If you need help or simply wonder how slot machines work, friendly PlaySmart advisors can answer any questions, as well as offer support and resources for problem gambling.
  • PlaySmart Centres are operated by the Responsible Gambling Council (RGC), and offer new and seasoned players the information they need.


  • The Virtual Play Smart Centre provides a comprehensive range of resources and tools to encourage positive play and responsible gambling.
  • Learn valuable insights on various gambling topics, from gameplay tips to understanding odds and strategies. As well as find resources and guidance to help manage your play responsibly.
  • Call our Virtual PlaySmart Centre toll-free at 1-833-888-2306 to chat with our professionally-trained PlaySmart Advisor, available 7 days a week from 11 am to 7 pm.

Support and Counselling

ConnexOntario Logo


Discover Mental Health, Addiction and Problem Gambling Services.  ConnexOntario is available 24/7 and can offer support and information regarding services in your community.

Call 1-866-531-2600 ›

Visit the ConnexOntario website ›

Responsible Gambling Council logo

Responsible Gambling Council (RGC)

This not-for-profit agency offers information and resources for problem gamblers and their loved ones.

Visit the RGC website ›

YMCA logo


The YMCA Youth Gambling Awareness Program is a free service offering educational, preventive programs to raise awareness of the risks of gambling and promote healthy, active lifestyles for young people.

Visit the YMCA website ›

Credit Canada Logo

Credit Canada Debt Solutions

Need help with finances? Credit Canada, a not-for-profit agency, offers free, confidential credit counselling and education, as well as debt consolidation and repayment programs.

Visit the Credit Canada website ›

or call 1-800-267-2272.


Sometimes talking about a problem is the first step to solving it. GamTalk features chatrooms and forums for those experiencing problems with gambling to connect with one another. Read and share stories, find information and support, and get links to helpful local professionals.

Visit the GamTalk website.