Skip to Main Content

Information for
My PlayBreak Participants

Many people find My PlayBreak especially helpful when combined with other services.

A woman reads a book while wearing headphones

How to renew your break

After some time away from gambling, some players decide they’d like to extend the term of their break, and that’s ok.

Casinos or Charitable Gaming: Before the initial My PlayBreak term ends, players will receive an email or letter with details about the renewal process and a link to an online renewal form. If they opt to renew, they can extend their break for the duration of their choice and the break continues.

Any player who registered with OLG’s previous Self-Exclusion program will need to request a renewal form from OLG’s Support Centre by calling 1-800-387-0098. If players would like to renew their break on, all they need to do is call OLG Player Support at 1-855-978-7529.