Information for
My PlayBreak Participants
Many people find My PlayBreak especially helpful when combined with other services.
Additional support
The following providers offer excellent support and resources for My PlayBreak participants:
CONNEXONTARIO
Discover Mental Health, Addiction and Problem Gambling Services. ConnexOntario is available 24/7 and can offer support and information regarding services in your community.
RESPONSIBLE GAMBLING COUNCIL (RGC)
Offers information and resources for problem gamblers and their loved ones.
CREDIT CANADA DEBT SOLUTIONS
Need help with finances? Credit Canada, a not-for-profit agency, offers free, confidential credit counselling and education, as well as debt consolidation and repayment programs.
GAMTALK
Sometimes talking about a problem is the first step to solving it. Gam Talk features chatrooms and forums for those experiencing problems with gambling to connect with one another. Read and share stories, find information and support, and get links to helpful local professionals.
How to renew your break
After some time away from gambling, some players decide they’d like to extend the term of their break, and that’s ok.
Casinos or Charitable Gaming: Before the initial My PlayBreak term ends, players will receive an email or letter with details about the renewal process and a link to an online renewal form. If they opt to renew, they can extend their break for the duration of their choice and the break continues.
Any player who registered with OLG’s previous Self-Exclusion program will need to request a renewal form from OLG’s Support Centre by calling 1-800-387-0098.
OLG.ca: If players would like to renew their break on OLG.ca, all they need to do is call OLG Player Support at 1-855-978-7529.